AI decision-making

The Information Commissioner’s Office (ICO) and the Alan Turing Institute have produced guidance to help organisations explain decision making made with artificial intelligence.

It provides practical steps to use to explain the process, services and decision delivered or assisted by AI, to the individuals affected by them. The information is segmented based on a reader’s understanding of the subject and their role within the organisation’s structure.

The guide is also helpful for firms and not-for-profits which are considering using AI in their processes or services. Considering privacy implications is paramount at the design stage rather than relying on post implementation assessment and remedy.

Guidance like this can also be part of an organisation’s Responsible AI plan.

What AI-driven decision making looks like, by Eric Colson, Harvard Business Review, July 2019. It distinguishes between ‘data-driven‘ and ‘AI-driven’.